[Customer story] Air Atlanta increased utilization and reduced costly rework
Air Atlanta is one of the largest ACMI (aircraft, crew, maintenance and insurance) service providers globally, with almost 20 planes and 1400 employees. They offer a tailor-made solution to other carriers, both in the passenger and cargo industry.
Better data quality increased utilization and removed costly rework
This case will walk you through how Air Atlanta optimized their operation and by that increasing profitability and the customer service level.
Like others in this industry, Air Atlanta needs to make sure the aircrafts are fully utilized, and every extra hour of AOG (aircraft on ground) is expensive. Sigrún Inga Kristinsdóttir, Administrator of Trax MRO (maintenance, repair and overhaul) system, explains: “When we remove parts from the aircraft and send for repair, they would too often be registered incorrectly in our systems. When the part was needed serviceable again, we wouldn’t know it was already there, causing unnecessary delays and costs. The key in solving these issues is better data quality, and we decided to implement exMon.”
When we started implementing exMon, our primary goal was to decrease costs resulting from bad data in our Trax maintenance system. We set up quality checks looking for overdue repair orders, overdue purchases and controls, making sure rotatable parts are processed correctly. These controls had an instant reward as quality improved, with better usage of our parts and a lot less rework for our employees.
Next up was our scheduling process. We use exMon to monitor our minimum guarantee hours (MGH) contracts to make sure we are using our aircrafts effectively has reduced our costs considerably. Furthermore, we are automatically monitoring schedules to ensure that our aircrafts are not scheduled to land at specific airports, i.e. because of legal or contractual reasons.
Sigrún says: “These efforts have saved us a considerable amount of rework and has made sure our aircrafts are fully utilized. We regularly get feedback from our vendors and customers on how good our data is.
We are continuously adding new data quality checks to improve our processes even more”. Sigrún adds: “Furthermore, our internal users have been very positive with these changes, and we keep getting requests for new controls to be set up.”
Would you like to know more?
Any questions or if you could be interested in learning more about exMon and how to start minimizing rework and decreasing lost revenue due to bad data - contact us for a free online demo
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